Office Policies
Insurance
Dental Insurance is different from Medical Insurance. Your dental benefits are based on your negotiated agreement with your insurance carrier. Please review your insurance benefit booklet to better understand the benefits available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.
An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not, however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, you will be billed the difference or issued a credit in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.
Cancellation Policy
Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.